The customer’s sensor beams weren’t touching, and his garage door wasn’t closing.
The first step in sensor alignment, after disconnecting the opener and locking the garage door in the fully open position, is to loosen the sensors. Next, after determining that vertical realignment wasn’t necessary, our team cleaned adjusted the sensors until the beam was connecting again. Finally, the sensors needed to be tightened back into place.
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* $29 service call - deducted from the service
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